DIA Insurance

Important points to remember for motor claims

Do not admit that you are responsible or make any offer or promise of payment without written permission from your insurer.
Send your insurer written details as soon as possible after any accident, injury, loss, or damage, including any correspondence received from a third party.
Send your insurer any letter or other communication as soon as you receive it from any other party involved and only answer it after consulting your insurer.
Immediately tell your insurer about any prosecution, coroner’s inquest, or fatal accident inquiry involving any person covered by this insurance.
Give your insurer all the information and help they need to ensure your claim is dealt with as quickly as possible.

You can find more information about how to claim on our claims page.

Our most common questions answered

Can you cover me for public liability insurance?

We can offer public liability insurance, however you will be pleased to know that Public Liability and Professional Indemnity insurance is included within your DIA membership with a limit of indemnity of £25 million for no extra charge.

How do I make any changes to my policy?

To amend your policy, call us on 01227 285550, select option 1, and one of our specialist advisors will be happy to help you. You must update any details as soon as your circumstances change. Inaccurate information could invalidate your policy.

Will my courtesy car have dual controls?

Yes – we understand that it is essential for you to have a courtesy car that keeps your business moving, so all courtesy cars provided by us have dual controls. We have UK-wide vehicle distribution centres and aim to get a replacement car out to you as close as possible to 24 hours from an incident.

Can my no-claims bonus be transferred from a previous driving school employer?

If you have worked for a previous driving school franchise, a letter from them to prove your no claims should be enough to transfer the bonus to us. Please speak to a member of our team for more information.

Can I pay in instalments?

We do accept payment by instalments on policies. If you would like to discuss our flexible payment options further, please request a call-back from an insurance advisor.

Do I need to be ADI qualified? Do you offer cover for PDI’s?

Yes - as well as ADI cover, we offer cover for PDIs who have passed stages 1, 2, and 3 of their training. PDI cover is not often available elsewhere.

Do I have to be a full-time driving instructor?

No - we can tailor your policy to account for the proportion of time you spend working as a driving instructor. Insuring with us can give you the flexibility to work part-time or have another paid occupation.

What do I do if I’m involved in an accident and how do I make a claim?

Please call us on 01227 285550 and select option 5. Our claims line is open 24/7. We’ll talk you through your claim details and any next steps.

It will help us process your claim if you can have the following information to hand:

Date, time, and location of the incident.
Names and addresses of parties involved and their vehicle registration number(s), if known/applicable.
Contact details of any eyewitnesses in case further information is required.
Details of how the incident occurred and photographic evidence of the scene, if possible, in case there is a dispute over fault or the extent of the claim; any damage to vehicles, skid marks, etc.
You’ll find full details on making a claim on our claims details page.

FAQs

Our most commonly received questions